99.97% uptime over the last 90 days
Increased p99 transcoding latency from 3.2s to 8.1s for assets routed through EU-West processing nodes. Root cause: memory pressure on GPU workers during a large batch ingest. Mitigated by auto-scaling additional capacity. Total duration: 43 minutes.
Webhook delivery latency increased to 12-15 seconds (normal: <2s) due to a queue backlog in the notification service. Resolved by clearing the backlog and increasing consumer concurrency. Total duration: 28 minutes.
Thumbnail extraction returning blank frames for HEVC-encoded sources uploaded between 06:00-07:15 UTC. Root cause: codec library update introduced a regression in keyframe detection. Rolled back and patched. Affected assets reprocessed automatically. Total duration: 75 minutes.